Fact Sheets & FAQs

Monumental Graves Fact Sheet No 1

Grave Subsidence Fact Sheet No 2

Adornments in your Remembrance Park Fact Sheet No 3

Lawn Area Names Fact Sheet No 4

Planning Ahead Fact Sheet No 5

Cremations Fact Sheet No 6

Your Bronze Plaque Fact Sheet No 7

 

Frequently Asked Questions

 

Burial

Who may place a memorial/monument on a burial site?

The person who holds the Right of Interment to the burial site (or if that person is deceased, their Executor, Administrator or Authorised person) is the only person who has the authority to place a memorial on a burial site. Check with the remembrance park staff first as prior approval will be required.

How should I go about putting a memorial on the grave of my relatives who were buried a long time ago?

Please contact a member if our team, conditions may apply relating to the status of the burial site. Our staff will be able to assist you with information on burials or interments of cremated remains.

Can I have a funeral service on a Saturday or Sunday?

Yes, you can have a funeral service on a Saturday or Sunday however additional fees apply.

How many interments can take place in a standard burial site? 

A standard burial site can generally accommodate up to three adult coffin burials, one above the other. Up to six sets of ashes can also be interred into the one grave - allowing for 9 interments in total. Families wishing to have the option of having up to three people buried in the one grave site should advise their funeral director at the time of the first burial. Once a grave has been dug to a certain depth for one burial it cannot be made deeper for any future burials.

Can we have Candle box's for lighting candles at the grave site?

Yes, Candle Boxes are permitted to be placed within the graves area. Candle Boxes in lawn areas must be placed on the beam.

Can we light candles & leave in the candle box, other times other than the day of a funeral/ceremony?

As per the RPCV "Adornments in your Remembrance Park Fact Sheet" Candles or open flames are prohibited.  

What are the Policies around each of the faith sections (i.e) can religious gatherings occur around the grave site, other days apart from the funeral per se?

Yes, in line with current Covid restrictions. 

Can balloons be released at a service?

Releasing balloons into the environment is littering and illegal in Victoria. As of 1 July 2021 there are penalties for releasing balloons into the environment. For more information, please visit the Environment Protection Authority Victoria website here.

What are the current COVID-19 restrictions?

Please see our COVID FAQ page here.

How does RPCV determine the Holder of the Right of Interment?

RPCV follow directives given by the Department of Health and Human Services, follow the link below to view information and fact sheets:

Right of Interment

 

Cremation

Can I have a funeral service on a Saturday or Sunday?

Yes, you can have a funeral service on a Saturday or Sunday however additional fees apply.

Who can authorise a cremation?

To cremate bodily remains, you must apply for authorisation as outlined in the Cemeteries and Crematoria Act 2003, and regulation or schedule of the Cemeteries and Crematoria Regulations 2015. A funeral director will complete this authorisation with families at the time of making arrangements and submit the documentation to RPCV. 

What happens to jewellery during the cremation process?

Coffins, caskets, and shrouds accepted by the crematorium remain sealed and are not opened by RPCV staff members, therefore any jewellery will remain inside the coffin be cremated as well. If you wish to keep your loved one’s jewellery you should ensure you remove any items yourself or instruct your funeral director to remove jewellery on your behalf. 

Does the cremation take place immediately after the service?

Cremation usually takes place as soon as practical after the service has finished, or as agreed with the funeral director.

What happens to ashes after a cremation?

When arranging the cremation, the funeral director will ask you to nominate a person authorised to collect the ashes, or whether the funeral director will collect them on your behalf. 
You may also choose for RPCV to retain the ashes for a period of up to twelve months. If you wish to collect the ashes, please contact RPCV to make a time for the collection.

Can I be certain I get the right cremated remains?

Yes, each coffin is identified on arrival and its specific identity plate accompanies the remains throughout the entire cremation process. It is RPCV’s commitment to ensure our cremation process is respectful to each individual. Our cremation process outlines only one coffin is to be accepted into a cremation chamber at a time. Cremated remains are kept separate for each individual as part of the process. We have the highest standards in place to ensure all remains are kept separate throughout the entire process.

Can balloons be released at a service?

Releasing balloons into the environment is littering and illegal in Victoria. As of 1 July 2021 there are penalties for releasing balloons into the environment. For more information, please visit the Environment Protection Authority Victoria website here.

What are the current COVID-19 restrictions?

Please see our COVID FAQ page here.

Other Services

What can be pre-purchased?

A Right of Interment, Interment fees, Cremations, Chapel hire and Function Room hire can be pre-purchased. Please contact the office for more information.

Does it cost more to pre-purchase?

No, it does not cost more to pre-purchase, but it does offer the advantage of securing remembrance park fees at current prices, as well as ensuring that your last wishes are fulfilled. 

What does Perpetual Maintenance mean?

Under sections 74 and 113 of the Cemeteries and Crematoria Act, the interment of bodily remains in Victoria is for Perpetuity; this is the same for purchased Perpetual Cremated remains memorials. For this reason, section 12(2)(a) and section 12A(2)(a) of the Act requires a trust, in exercising its functions under the Act, to have regard to its obligations in relation to funding the perpetual maintenance of the public cemetery for which it is responsible for.

Is the function room at Eaglehawk available for receptions?

Our function space at Eaglehawk is not currently available for hire due to COVID-19 restrictions.

Is a password required to view live streaming on RPCV's website?

If the service is booked as public, no password will be required.
If the service is booked as private, a username and password will be required to view the stream. The username and password will be supplied with the authorisation certificate.

What arrangements are in place for total fire ban and code red days?

Please view our Code Red Bushfire Policy to understand the arrangements that will be put into place on a Total Fire Ban Day and specifically when a Code Red bushfire day has been declared by the relevant authority.

Memorials

Why do I need to pay a cemetery fee to place a monument in one of the remembrance parks?

In most remembrance parks, when you purchase a monument from a monumental mason, that person needs to submit an “Application” or “Permit” to the remembrance park authority, giving details and a plan of the proposed monument. The fee charged ensures some security for you by enacting the cemetery staff to:

  • Check that the monument will be placed on the correct site
  • Check that the “Application” has been signed by the person who has the authority to place a monument on the site
  • Assure that the details, design and the plan of the monument conforms to the regulations of the cemetery authority concerned, and construction complies with Australian Standards
  • Record the date of placement of the monument in the records relating to the site, and the name of the mason that did the work
  • Check from time to time on your behalf during the construction of the monument for compliance with the Application and therefore your wishes

What do I do to organise a plaque for my loved one?

Please contact Remembrance Parks Central Victoria to arrange an appointment either at our head office at Eaglehawk or via Microsoft Teams. One of our friendly customer care team members can then discuss the different memorial options with you. Alternatively, you may email us via sales@rpcv.com.au and organise a plaque via email.

What memorial options are available?

Remembrance Parks Central Victoria has a wide range of traditional and modern memorials including: niche walls, shrubs, roses, garden positions, family gardens, remembrance books, etc. For more information please visit the memorials section of our website or call 1300 266 561. Alternatively, you can also email sales@rpcv.com.au

Can a foundation be built at any time thereafter the purchase, even if not building together when building a monument?

Yes, however pre-purchased graves that are to have a foundation or monument placed prior to the burial must also be pre-dug. 

Clarify whether monuments can be built in sections; Church of England, Roman Catholic, Methodists, Presbyterian, Baptist & Lutheran

Monuments are to match the general nature of the surrounding memorials at each area (typically Monumental areas can have plaques, headstones, or monuments placed within size limitations, headstone only areas allow only headstones, and lawn areas allow only plaques/ granite desks) 

Is there a Monument Height limit than would need to be adhered to consider. It's come to my understanding that some cemeteries will only allow a certain height?

Yes, however exceptions can be submitted for evaluation.